Amazon refund text message. Verify recalls directly on your Amazon account.
Amazon refund text message The text offers you a full refund and We would like to show you a description here but the site won’t allow us. The text message came from “amazon-customer-service-caseid-6793901@s3rvcs-i…”Just giving a heads up to other sellers to avoid these messages and check your Amazon directly if you are unsure for notifications. Here's what to know about it. Aug 8, 2025 · The scam involves a text message that alleges Amazon is recalling an item due to quality and safety issues, urging recipients to stop using the item immediately and request a refund. Scammers may send text messages claiming to be Amazon. S. Aug 20, 2025 · You order something on Amazon, but then get a text saying there's a problem. Do not click on any links or provide sensitive information. The message appears to be a refund notice for your recent purchase. Here’s how the scam works so you can avoid it. They just repeat what the customer says. Jul 23, 2025 · Amazon users face a 5000% surge in refund scam texts designed to steal credentials. C. One version of the scam text 5 days ago · Amazon urges customers to be mindful of impersonation scams. By tricking you into tapping the link in the message, the May 12, 2025 · The Amazon Refund Text Scam is a phishing scheme where scammers send fake messages, often via SMS or email, claiming there’s an issue with your recent Amazon order. I didn’t suspect a thing, because it looked legit, and I clicked on it. You click on the link for a refund - only to find out too late that you're now the victim of a scam. Aug 2, 2025 · FTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases KGO Saturday, August 2, 2025 Aug 26, 2025 · Amazon refund scams are sophisticated phishing attacks where cybercriminals impersonate Amazon through text messages and emails, claiming there's a problem with your recent purchase and offering an immediate "refund" through a malicious link. They offer a refund if you click a link — but it’s a scam. ” Sounds believable, right? It even comes with a tempting link that promises you an easy refund without having to lift Jul 25, 2025 · The message claims Amazon did a “routine quality inspection” and an item you recently bought doesn’t meet Amazon’s standards or has been recalled. If you receive such a message, verify your orders directly through your official Amazon account or contact Amazon customer service to confirm any recalls. "Scammers are pretending to be Amazon again," the Federal Trade Commission said in a Aug 16, 2025 · The Amazon Recall Text Scam is a dangerous phishing attack designed to steal your money and personal information. Aug 6, 2025 · Authorities are warning the public to be careful about texts impersonating Amazon and offering refunds. 5B FTC settlement. Don't provide a full refund. Don’t Fall for the Refund Trap—Scammers Are Targeting You with Fake Amazon Messages Imagine this: you’re going about your day when suddenly a text pops up on your phone. Aug 24, 2025 · The messages appear to be from Amazon notifying the receiver that a “routine quality inspection” of a recent item you’ve received doesn’t meet the online marketplace’s standards or is part of a recall, according to the FTC. Aug 4, 2025 · According to a new warning from the Federal Trade Commission, bad actors are at it again with a new phishing scheme that offers (fake) refunds on recalled purchases. Aug 12, 2025 · The text message tells you that the item does not meet Amazon’s standards, and tries to install some urgency by claiming it is not safe to use. . Jul 25, 2025 · A wave of scam text messages, allegedly from Amazon, has been trying to trick users into giving up personal details by claiming they're eligible for a refund. Attacks targeting Amazon customers Heads up: I was getting below requests through Amazon messages. “Amazon doesn’t text you about refunds, you’re going to get an email. Jul 25, 2025 · Amazon warns that “scammers may send text messages claiming to be Amazon,” and that account holders should be “mindful” if they “receive a text message for orders or deliveries that you Jun 18, 2024 · Is it attached to an order? That's probably really Amazon CS forwarding you the message from a phone call. Prime members under a $2. Aug 4, 2025 · A new phishing scam promises Amazon customers full refunds without returning an order, the FTC says. Nov 10, 2025 · The Amazon refund text scam serves as a reminder that legitimate companies do not typically request sensitive information or financial actions through unsolicited text messages, and that verification through official channels represents the most reliable approach to addressing concerns about account security or order issues. Aug 20, 2025 · According to the FTC, recipients receive an "unexpected text that looks like it’s from Amazon," asking them to visit a link to claim a refund. These sites may harvest your login credentials, payment details, or install harmful software. — A new phishing scam is targeting shoppers with unexpected text messages to customers that claim to be from Amazon that promise refunds on recent purchases, the Federal Trade Sep 5, 2024 · Legitimate messages from Amazon will appear there as the Message Center displays a log of authentic communications sent from Amazon,” the spokesperson suggested. These scam messages mimic legitimate Amazon communications, but their true purpose is to harvest login credentials and other sensitive information. Nov 20, 2025 · After FTC settlement, eligible Amazon Prime customers will automatically receive refunds between Nov. Earlier this month, the company released an email informing consumers about Sep 27, 2024 · Enable Amazon account notifications and alerts to stay informed about any activity on your account, allowing you to act swiftly if unusual behavior is detected. Oct 12, 2022 · Amazon said scam texts will often claim there is a problem with a customer’s account, ask for sensitive information such as passwords, or state that the recipient is owed a refund. Jul 24, 2025 · Scammers are pretending to be Amazon again. Here's the story of this latest scam. These are not from Amazon if they include: Our Product Safety Team proactively investigates and addresses reported safety complaints and incidents to ensure customer protection from potential product-related safety risks. Jul 15, 2025 · Sensing a great opportunity, scammers are once again sending out text messages claiming to be from Amazon. All this bother made me look into the matter deeper. From phishing attacks to fraudulent sellers, scams on Amazon can cost you dearly and put your personal data at risk. These fake messages exploit fear and urgency to trick you into clicking malicious links. Oct 19, 2021 · The Amazon refund scam is reported to be active using email and text messages as well. Aug 7, 2025 · According to a July 24 advisory from the Federal Trade Commission, the scam starts with a text claiming to be from Amazon, stating an item you recently bought failed a quality inspection or was recalled. Jan 16, 2025 · Amazon Refundable Order Scam Posted: Thursday, January 16, 2025 at 07:34 AM | Categories: Phishing I received an interesting text message the other day purporting to be a message from Amazon letting me know about a "refundable order that needs to be processed. 4 days ago · Updated Nov. Aug 11, 2025 · FOX23 talked with the Better Business Bureau about a new Amazon refund scam that's going around. Warning signs of scam texts include unfamiliar or foreign phone numbers, messages about unexpected orders or deliveries, and suspicious links with typos or odd Aug 7, 2025 · This time the scam involves text messages offering a refund for a purchase made through the world’s largest online shopping platform, Amazon. As the FTC notice describes, Sep 30, 2025 · Amazon refund text scams have garnered quite a lot of attention recently. Those scam callers had to get my Issues with the item have been confirmed by Amazon. ” That link is a phishing tool meant to Aug 2, 2025 · FTC issues warning about text message scam on fake recall, offering 'refunds' for Amazon purchases KGO Saturday, August 2, 2025 Received a text about an item from your order not meeting Amazon's quality standards? Discover if it's real or a scam and learn how to claim your refund here! Nov 26, 2025 · Amazon is advising millions of its users to be aware of scams amid Black Friday and the holiday shopping weekend. Learn how to identify fake Amazon scam texts and what to do if you receive one. It then offers a full refund without a return, but requires you to click on a link to get the money back. We closely monitor public recall alert websites and receive notifications from vendors and sellers. Consequences of Falling Victim to Amazon Refund Scams Victims of Amazon refund scams may suffer severe consequences, including financial loss and exposure of personal information. Aug 4, 2025 · This is a malicious link that leads to a phishing website, and instead of receiving a refund, you're handing your personal and/or financial information over to the scammers if you click through and apply. These post-Prime Day phishing attacks lure victims with fake offers, urging caution against clicking suspicious links. Aug 14, 2025 · In summary, these Amazon recall texts are scam attempts designed to steal your personal details through phishing links. May 27, 2025 · Shopping on Amazon is quick and easy — but so is falling for the ploys scammers use to target shoppers. These sneaky messages trick you into thinking there’s an issue with your order and urge you to click a link to claim a refund. The scam text reads " Amazon refund notification for your recent purchase. Major headache. " I could tell immediately that it was a scam or phishing attempt, so I thought I'd share what I saw. Upon discovering a product recall, we immediately halt affected product offerings, and promptly inform both customers Aug 1, 2025 · The FTC is warning people about a new phishing scam where scammers pose as Amazon, sending fake refund texts to steal personal information. We would like to show you a description here but the site won’t allow us. Beware that the promised refunds and customer support are non-existent, and the real Amazon neither sends these unsolicited recall Jun 23, 2025 · For those with an Amazon account who receive such a text message, the best option is to sign into the account directly to check for any messages. May 20, 2022 · Imposters are sending millions of texts pretending to be from Amazon. Amazon confirmed it will never ask for a customer’s password or personal information by text message or ask customers to make a payment outside of its website. I received a text message from Amazon, saying my card will be charged $550 for my latest order. But it was a scam. com, but you may receive an automatic confirmation email. Aug 4, 2025 · Alert: fake Amazon texts offer refunds after “quality check. We are unable to issue a refund due to a technical issue. 29 with Amazon’s response to the raft of holiday season security warnings and additional advice for customers on how to stay safe from attacks. What's that? Amazon said it's educating customers to protect them against fraud. It also includes a link where it says you can find more information and claim a refund. Aug 4, 2025 · FTC alert: fake Amazon refund texts are circulating. 12 and Dec. Note: This transaction amount will be credited back to your balance by Amazon. Ask the customer to return for a refund, input your return address and instructions on opening a return into the message. The latest summer scam appears to be a text from Amazon offering you a refund because there’s a problem with something you bought. Oct 30, 2025 · The counterfeit messages mimic official language and formatting to appear legit, often including fake order numbers and shortened links that lead to fraudulent websites. The customer would like a full refund to the original payment method. Follow policy, don't listen to them. 24. Don’t click—scammers want your info. Disguised as refund notifications, these messages appear legitimate Nov 14, 2025 · Key Insights Amazon refund scams are on the rise, especially following Prime Day, with fraudulent text messages claiming users are owed a refund; clicking on the links may lead to phishing websites designed to steal Amazon credentials. Learn to identify fake text messages and protect your personal information. Please kindly confirm a full refund including Shipping cost. Aug 1, 2025 · The FTC is warning people about a new phishing scam where scammers pose as Amazon, sending fake refund texts to steal personal information. It looks official—”Amazon has issued you a refund due to a product recall or inspection failure. A cybersecurity expert warns it might be the latest Amazon phishing scam designed to have shoppers click on a malicious link to steal their personal and financial information. Staying vigilant can protect you from falling victim to these Note: Amazon can't respond to you personally when you write to reportascam@amazon. How to spot the Amazon text scam Like many scams, this one isn't all that sophisticated, but the promise of an easy refund may be enough to convince some recipients to act without thinking Bot VerificationVerifying that you are not a robot Jul 26, 2025 · WASHINGTON, D. Delete every one of these messages on your phone. 3 days ago · Amazon notes that shoppers may see a faster or longer turnaround time for their refunds, depending on how they wish to receive their refunds. But the FTC makes it clear: “There’s no refund. Jul 28, 2025 · On Thursday, the US Federal Trade Commission issued a warning about fraudulent text messages promising people refunds from Amazon. Sep 4, 2025 · That “Amazon refund” text you recently received on your phone may not be what it seems. Verify recalls directly on your Amazon account. I ended up having to call my bank to stop this transfer. On all of these, you can go and log into your account and see if you should have had a refund or anything like that. Reporting suspicious phone calls, text messages, and emails Aug 15, 2025 · The URLs in these refund texts are clearly not Amazon addresses and must not be clicked. If you're uncertain about that text message from "Amazon" you just received, you're right to be suspicious. ” Ignore suspicious links, verify in app, and report fraud immediately. The message claims that an item you ordered back in February is under a recall and how to get a full refund. The message then offers a refund and says you don’t need to return the item—just click a link. This time, they’re sending texts claiming there’s a problem with something you bought. A new text scam is making the rounds among Amazon shoppers — and it’s catching even the most cautious customers off guard. So just when you think you would never fall prey to a scam like this, be assured that you can very easily. Learn how to spot Amazon scams and get Norton 360 Deluxe to help stay safer while you shop online. Jul 28, 2025 · — An Amazon recall notice is sent to you via text. Step one was scrubbing my personal data online. Nov 22, 2025 · Amazon is issuing automatic refunds to eligible U. May 12, 2025 · Fake Amazon refund notifications are being sent via text message, tricking recipients into clicking malicious links that steal personal data. These are especially hilarious when the product in question is non-combustible, but other sellers might take the statements seriously and just refund to avoid the hassle. But instead of getting your money back, you're handing cybercriminals your data and possibly access to your bank account. Here's what to know.